Why is my audio not working in Zoom meetings?
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- How to Fix Zoom No Sound on PC [ Guide] - Driver Easy
When you find that Zoom audio refuses to work in Windows 10, please first try restarting your computer. Restarting a computer can remove the unknown causes that lead to the issue. Check if audio is muted on your computer. If there is a slash on the audio icon, it means that the audio is muted and you can unmute it by clicking the audio icon.
It is convenient to use the Volume icon on the taskbar to change the sound volume. But this icon is missing from Win 10 taskbar. Therefore, try enabling the Join Audio option. Step 2: Look at the bottom-left corner and then click the Join Audio option. If the microphone that you are using is corrupted, which impeding Zoom audio from not working in Windows So, switch to another microphone. Step 1: Launch Zoom and select the Settings option from the drop-down menu in the top right corner. Step 2: Go to the Audio button on the left side and then select the connected Microphone from the drop-down menu under the Microsoft section.
After that, tick all boxes except Mute my microphone when joining a meeting. Do you encounter the Zoom microphone not working error during use? Various factors can attribute to it. You can view the possible causes and fixes in this post. So, perform the following steps to permit to access the microphone. Step 3: Switch to the Microphone tab on the left side and find the Let apps use my microphone on the right side.
Then, enable the setting by sliding the toggle switch to the right. Step 1: Open Zoom and go to the Settings page. Step 2: Choose Audio and then Advanced on the right side. Was this reply helpful?
Yes No. Sorry this didn't help. Thanks, Steven. I'd looked at that article in the Zoom Help Center, but it doesn't seem to address my issue. I've been using the Surface Laptop 3 for Zoom for months with no problems. Three weeks ago this problem started and I cannot stop it by changing the setttings on Zoom. I am in meetings with many people whose mics and speakers are near each other, and no one else is having the problem.
That's why I think it's a Microsoft hardware or Windows 10 problem rather than a Zoom problem. No matter what audio settings I use for Zoom, if I'm using the built-in Realtek audio and mic, I have the problem. The mic picks up the audio from the other meeting participants coming out of my speakers and Windows does not know to cancel that audio out.
Zoom then perceives me as the person speaking. I can't hear anyone else, and the person actually speaking hears themself twice. I've been experiencing the same problem and it started out of the blue months ago after having almost no issues with it since getting the laptop in April Zoom support was no help at all. It's been happening across my entire organization more frequently now, 50 employees all on Surface Pro 3.
Seems to help if you turn the speaker volume down, but not much. Thanks for keeping me posted. I'm sorry for the delayed response. In this case, please give these troubleshooting steps a try to isolate the issue:.
Run audio troubleshooter. Make sure to check View Optional features and install all recent updates. Restart the Surface after installing updates. Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Go to Download driver and firmware for Surface , choose your Surface model then click Download.
Choose the. After downloading, run and install the. Run System File Checker in Windows In any event the issue still persists, we suggest to perform a Fresh Start. It lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. Fresh Start will remove most of your apps, including Microsoft Office, third-party anti-virus software, and desktop apps that came pre-installed on your device.
You will not be able to recover removed apps, and will need to manually reinstall these apps later. I had done the diagnostics and updates before posting. I'm currently doing everything shy of the Fresh Start, which sounds scary. I'll let you know if it's all helped. I have the same issue with my Surface laptop that I just got 2 weeks ago.
When I join a Zoom meeting everyone else hears an echo. If I join the Zoom audio via my phone there is no echo. I'm more than a little frustrated because for the money I spent on this computer I should be able to do basic things like use Zoom! I have tried the things mentioned in the article from Zoom and the items below mentioned by StevenK except for the fresh start since this computer is just 2 weeks old, I don't think I should have to do that!
Thanks, Allison. I was just about to write to Steven, but he'll probably see this here. I tried all the steps he suggested other than the Fresh Start, and nothing has worked.
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